Delivery and Shipping

Delivery Policy

At Jacket N Jeans.We are committed to ensuring a seamless and efficient delivery experience for our valued customers. Our Delivery Policy outlines the terms and conditions regarding the delivery of products purchased on our website. Please read this policy carefully before making a purchase.

  1. Shipping Methods and Timelines:
  • We offer standard and express shipping for all orders placed on our website.
  • Orders are typically processed within 2-5 business days after payment confirmation.
  • Once processed, orders are shipped via our trusted shipping partners.
  • Standard shipping generally delivers within 10 to 15 days, whereas express shipping usually arrives within 5 to 8 days, excluding holidays. Please note that these timeframes do not include handling time.
  1. Shipping Destinations:
  • We currently ship to addresses within USA, UK, Australia and Euroupe.
  • Please note that some products may have shipping restrictions based on their size, weight, or destination regulations. Customers will be notified of any such restrictions during the checkout process.
  1. Shipping Fees:
  • Shipping fees are calculated based on the shipping destination, selected shipping method, and order total.
  • Customers will be informed of the applicable shipping fees during the checkout process before completing their purchase.
  1. Tracking Orders:
  • Once an order has been shipped, customers will receive a shipping confirmation email containing a tracking number.
  • Customers can track the status of their order by entering the provided tracking number on our website or the website of our shipping partner.
  1. Delivery Issues:
  • In the rare event of a delivery delay or issue, customers are encouraged to contact our customer service team for assistance.
  • We will work diligently to resolve any delivery-related issues and keep customers informed of the status of their order.
  1. Delivery Confirmation:
  • Delivery is considered complete once the product has been delivered to the address provided by the customer and confirmed by our shipping partner’s tracking system.
  • Upon delivery, customers are responsible for inspecting the package for any damage and notifying us of any issues within 48 hours of delivery.
  1. Changes to Delivery Address:
  • Customers who need to make changes to their delivery address after placing an order are advised to contact our customer service team as soon as possible.
  • We will make every effort to accommodate address change requests, but we cannot guarantee that changes can be made once an order has been processed for shipping.
  1. Delivery to P.O. Boxes and APO/FPO Addresses:
  • We currently do not ship to P.O. boxes or APO/FPO addresses. Customers must provide a physical shipping address for delivery.
  1. Holiday Shipping:
  • During peak holiday seasons, such as Black Friday, Cyber Monday, and the holiday season, shipping times may be longer than usual due to increased order volumes.
  • Customers are encouraged to place their orders early to ensure timely delivery during these periods.
  1. Contact Information:
  • For any inquiries regarding our Delivery Policy or assistance with an order, please contact our customer service team via email at customer-service@jacketnjeans.com
  1. Policy Updates:
  • We reserve the right to update or modify this Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  • Customers are encouraged to review this policy periodically for any updates or changes.

By placing an order on JacketnJeans.com, customers agree to abide by the terms and conditions outlined in this Delivery Policy. If you have any questions or concerns regarding our delivery procedures, please don’t hesitate to contact us.

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